Terms of service

1. Scope

These terms govern the provision of streaming, hosting, cloud server, website development and technical support services by LightCast.

2. Service and availability

We work towards the highest practical availability and monitor services continuously. Planned maintenance windows are announced in advance. Specific availability commitments for each service are set out in the individual agreement.

3. Customer obligations

The customer is responsible for the lawfulness of the content they broadcast or publish, including copyright in musical and audiovisual material. The services may not be used for unlawful activity or for sending unsolicited messages.

4. Payment

Ongoing services are billed in advance, monthly or yearly. Non-payment after notice may lead to suspension of the service.

5. Data and backups

We take backups according to the terms of each service. Customers are encouraged to keep their own copies of critical material as well.

6. Termination

Either party may end the relationship with the notice period set out in the agreement. After termination, customer data is retained for a reasonable period so it can be retrieved.

7. Changes

These terms may be updated. Material changes are notified to customers in advance.

For detailed per-service terms, please contact us.